Law firm, Abington Cole + Ellery, is investigating a potential class action lawsuit against Intel due to instability issues in their 13th and 14th Gen CPUs. Intel has acknowledged the problem, stating that elevated operating voltage caused by a microcode algorithm is resulting in instability. While Intel promises a patch, it won’t prevent damage already done to affected chips.
Intel has offered to replace damaged CPUs, which could potentially undermine the basis for a lawsuit if the company is honoring this commitment effectively. However, user experiences with Intel’s RMA service vary widely, with some reporting smooth replacements and others facing delays or complications. Intel claims to support all affected customers, including those with tray processors, but advises contacting system vendors for pre-built systems.