Addressing a question about “toxicity” and oft-genuine concerns from gamers over the use of Denuvo anti-tamper and anti-cheat software, Ullmann seemingly implied that gamers are just upset because the software works, robbing gamers of the ability to simply play a game for free instead of paying full retail price. When asked directly about why Denuvo doesn’t address the claims of performance hits to games that implement it, Ullmann placed the onus on game developers to perform those comparative tests, again calling the gaming and piracy community toxic in the response. He dismissed the idea of Denuvo or a third party performing comparative analysis of the impact of anti-tamper and anti-cheat software, citing intellectual property concerns and community mistrust for a lack of first-party testing. At the same time, Ullmann admits that Denuvo has had performance impacts on games in the past but remarks that it’s “interesting” that there aren’t more incidents of reduced gaming performance. These comments were also made in spite of Denuvo’s own marketing materials claiming that the software has “No impact on in-game performance.”
Denuvo Blames Gamer Toxicity for DRM Protection Hate, Dismisses Performance Concerns
Denuvo has taken its fair share of flak over the years for a variety of warranted and unwarranted reasons, but it looks like the company has finally decided to put its foot down, or at least try to. Recently, Denuvo started a Discord server, seemingly in an effort to address the gaming community’s complaints about a variety of topics. These include alleged performance impacts and hardware degradation caused by its anti-piracy and DRM software commonly used in modern games. Needless to say the Denuvo Discord server was met with about as much enthusiasm as one might expect, and the Discord sever was shut down just two days after it opened. Although the server has since been resuscitated, the company has muted unapproved community members. Today, however, Rock Paper Shotgun published an interview with Denuvo’s product manager, Andreas Ullmann, and in it, Ullmann goes on to defend Denuvo’s existence and outright dismiss gamers’ concerns about the anti-cheat and anti-piracy software.